How long will I have to wait to receive my Derila pillow?

At Derila, we strive to provide a seamless shopping experience for our valued customers. We operate from several strategically located main warehouses in the USA, Canada, Europe and Asia. On average, orders are delivered within 4 to 5 business days after the purchase date. Please note that delivery times may vary slightly depending on your specific location and any unforeseen circumstances. But don't worry, we do everything in our power to deliver your ergonomic memory foam pillow as quickly as possible. If you have any further questions or need assistance with your order, our customer support team is always available to help!

What is the best pillow for my sleeping position?

The Derila Memory Foam Ergonomic Pillow is the result of extensive research and product development focused on creating a versatile pillow for a variety of sleeping positions. Because sleep preferences can vary from person to person, Derila is designed to provide adaptable comfort and support for different sleep styles. Through careful testing and thoughtful design, we created a pillow that contours to the sleeper’s shape and helps promote a more comfortable sleeping experience. With Derila, you’re choosing a pillow developed with a strong focus on comfort, quality, and everyday usability.

How do I wash my Derila pillow?

Our pillows are made from innovative materials specifically produced to create your pillow. For this reason, new pillows do not need to be washed when first taken out of the box. But if you still wish to wash them, follow these instructions:

Removable pillow cover
To wash: wash in cold water using a delicate cycle. Do not use fabric softener or bleach. To dry: tumble dry on low heat. Make sure the cover is completely dry before use.

Pillow liner
To wash: secure the zipper with a safety pin to ensure it doesn't open and the memory foam doesn't come loose during washing. Wash in cold water using a delicate cycle. To dry: dry one pillow at a time on low heat until completely dry inside.

Is Derila more expensive than regular pillows? Is it worth it?

A regular pillow costs $10-20 and flattens in 3 months. The Derila's memory foam maintains its shape for years. But beyond the financial cost: how much is it worth to you to wake up without neck pain, perform better at work, and have stable energy throughout the day? Derila is not an expense. It's an investment that pays off every morning.

What if I don't like it?

You have 30 days to test it sleeping on your own pillow. If you don't feel a difference in your sleep, we refund 100% of your money. No questions, no hassle. You have nothing to lose, only better nights to gain.

My order arrived vacuum-sealed. Is that normal?

Yes, completely normal. The vacuum packaging protects the pillow during transport from dust, moisture and impacts. After opening, simply wait 24 to 48 hours for the foam to fully expand and be ready for use.